Privacy Policy
Luxe Rides Toronto (“we,” “our,” or “us”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your information.
Information We Collect
We may collect:
• Name, email address, and phone number
• Pickup and drop-off details
• Booking details and preferences
• Payment information (processed securely via Stripe)
• Website usage data (cookies, analytics, device and browser information)
How We Use Your Information
We use your information to:
• Process and manage bookings
• Send confirmations, reminders, and updates
• Process secure payments
• Improve services and customer experience
• Send promotional offers (only with your consent)
• Comply with legal obligations
Data Security
We use secure systems and reasonable safeguards to protect your information. Payment data is processed by trusted third-party providers such as Stripe.
Data Sharing
We do NOT sell, rent, or trade your personal information.
We may share information only with:
• Payment processors (Stripe)
• Service providers necessary to fulfill bookings
All third parties are required to handle your data securely.
SMS & Communication
You will receive SMS messages only if you opt in. These may include booking confirmations, reminders, and updates.
You may opt out at any time by replying STOP.
Message and data rates may apply.
Your Rights
You have the right to:
• Access your personal data
• Request corrections
• Request deletion (subject to legal requirements)
• Opt out of marketing communications
Cookies
Our website uses cookies to enhance functionality and analyze traffic. You may disable cookies in your browser settings.
Data Retention
We retain your data only as long as necessary to provide services or comply with legal obligations.
Updates
We may update this Privacy Policy periodically. Continued use of our services constitutes acceptance of updates.
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